RH: The impact of COVID-19 on the day-to-day lives of seniors has been significant, like it has for all of us. I don’t think anyone would disagree with that. Strategies
Research shows that nearly 65 percent of seniors made some change to their medical care due to COVID-19, most often canceling or rescheduling doctor appointments.
Industry-wide, and with this population in particular, we have seen a much higher than expected adoption rate of telehealth.
Regarding adherence, many seniors rely on their doctors to confirm their health status and current care plan. With the decrease of in-person appointments, it’s important that other measures are taken to ensure medication compliance. Transitioning vulnerable populations to home delivery, enhancing outreach measures, securing prescription refills, and coordinating follow-up virtual or other care are all tactics that improve adherence during this pandemic. Care coordination matters, and telehealth provides convenient, safe access during shelter-in-place. Timely integration of the telehealth experience with the primary physician’s practice and health record, further assures the optimal patient and provider experience.